Terms & Conditions

E-COMMERCE

Pops Toys cc is a business in the toy industry that markets and sells toys.

Terms and Conditions

Your use of this www.popstoys.co.za website e-commerce/online realtime payment facilities and any dispute arising out of such use of the website is subject to the laws of South Africa and the jurisdiction of the Johannesburg Magistrate Court. .

Unauthorised, unlawful or fraudulent use of this www.popstoys.co.za website e-commerce facilities may give rise to a claim for damages and/or be a criminal offence liable for prosecution.

All trade marks reproduced in this www.popstoys.co.za website which are not the property of, or licensed to, the operator are acknowledged on the website.

Your purchase of any materials or payments made on this www.popstoys.co.za website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this www.popstoys.co.za website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

The ecommerce content and donation options available on this www.popstoys.co.za website is subject to change without notice.

If you continue to browse and use this www.popstoys.co.za website e-commerce and donation facility and complete a transaction you are agreeing to comply with and be bound by the abovementioned terms and conditions of use, which together with our privacy policy govern Pops Toys cc relationship with you in relation to this website.

The term "Pops Toys cc' or 'us' or 'we' refers to the owner of the website whose registered office is:

Pops toys cc (CK 2003/066062/23)
PO Box 131670
Northmead
1511

The term 'you' refers to the user or viewer of our website.

Social Media T's & C's

Pops Toys reserves the right to disqualify contestants without notice. Contestants shall not enter multiple times or vote for their own entry with a fake Facebook/Instagram/Twitter account. Fraudulent activities will be monitored by our IT team and will lead to exclusion without notice. Pops Toys reserves all rights to cancel and close any/all competitions/promotions without notice by order of management.

Sale Items Promotions & Discounts

Sale items listed on www.popstoys.co.za are listed as online only sales and will only be subjected to change by the authority of it's owner's at their own discretion. To qualify for free gift with purchase, the purchase amount must be over minimum amount stated and only one Promotional items are given per sale. One per person as stocks are limited. When free stock has run out it can not be substituted for another item

Purchases by Minors

No minor may do any purchase of items via this website. By ordering and purchasing any product online from this website, you represent that you are 18 years or older. Should a minor do purchase such item without the prior parental permission, the parent or guardian may return such item with full refund, if the item was not damaged or opened at any stage and therefore as in the original state and condition the way it was shipped from Pops Toys cc

Availability

Because of the wide range of toy products ,www.popstoys.co.za doesnt carry a large stock of a certain item but rather a smaller stock of a bigger range of items. If we do not have stock of a certain item, please contact us and we will confirm availability from our suppliers. Stock quantities are entered into a database which is linked to our online shop thus you cannot buy an item out of stock.

Order Cancellation

popstoys.co.za reserves the right, on whatever grounds, to cancel any order. Paid or partly paid orders will be fully reimbursed upon cancellation.

Delivery Policy

Delivery time depends on availability of items, receipt of proof of payment and the selected delivery method. Orders will be shipped the following working day, after the receipt of your proof of payment. Though we try to ensure the quickest delivery time, Pops Toys cc can not be held responsible for late deliveries made by the delivery parties involved

Free Deliveries Terms & Conditions

This is applicable to all customers that live within a 50km range and orders over R1000.00 from MAIN or REGIONAL areas, an additional charge will be charged if your delivery address is beyond 50km from a main or regional city or town.

Additional charges will be incurred in the event that your area falls under the "Ultra Purple Zone" with our couriers , in this event you will be contacted and extra charges will apply , alternatively we will send your parcel with the national post office of which delivery times are uncertain.

This service does NOT apply to our Step 2 & AXI ranges as these items will be shipped directly from our supplier at their shipping rates.

Return Policy

Return Policy Agreement: Pops Toys agrees to:

Accept eligible returns within 14 days of customer receiving order or making an online payment. Certain products or payments may be non-returnable/non-refundable items, but will be clearly marked as such from time to time in the product/payment/invoice description.

Refund the money in a way most cost and risk efficient to Pops Toys cc and not necessarily in the same way the customer/member originally paid.

Process refunds within one week of receiving an authorized return/refund request.

There is a handling fee & postage fee payable by customer

All goods returned must be in original condition with original packaging. Shipping fees are not refundable under normal circumstances. Pops Toys will however pay for all standard shipping costs, charge no handling fees and accept all returned items/refunds when the return is a result of the retailer’s error. There are no refunds on items damaged in shipping. In that case, you must file a claim with the carrier.

We do not refund our/your credit card fees. They will be deducted from the total amount of your refund.

Merchant Outlet Country

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa.

Currency

All price quoted on this website of www.popstoys.co.za is ZAR based (South African Rand)

Business Days Hours

Our shop is open for business from Mondays to Sundays

Guarantees

popstoys.co.za or Pops Toys CC (CK2003/066062/23) do not guarantee any product. The only guarantee applicable is the guarantee on manufactured product as issued by the different manufactures themselves. We will however assist the customer with resolving problems at the manufacturer.

Vouchers

Only one voucher is allowed to be used per purchase. If a second voucher is used your purchase will be cancelled and therefore you will forfeit all purchased products.

Country of domicile

This website is governed by the laws of South Africa and Pops Toys chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

Variation

Pops Toys may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Privacy Policy

Our privacy policy sets out how Pops Toys cc uses and protects any information that you give us when you use this website. Pops Toys cc is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We will ensure that all of our employees, third party service providers, divisions and partners (including their employees and third party service providers) having access to your personal information are bound by appropriate and legally binding confidentiality obligations in relation to your personal information.

We will treat your personal information as strictly confidential, save where we are entitled to share it as set out in this Policy. We will take appropriate technical and organizational measures to ensure that your personal information is kept secure and is protected against unauthorized or unlawful processing, accidental loss, destruction or damage, alteration, disclosure or access and to provide you with access to your personal information to view and/or update personal details.

We will promptly notify you if we become aware of any unauthorised use, disclosure or processing of your personal information. We will provide you with reasonable evidence of our compliance with our obligations under this Policy on reasonable notice and request. Upon your written request we will promptly return or destroy any and all of your personal information in our possession or control, save for that which we are legally obliged to retain.

We will not retain your personal information longer than the period for which it was originally needed, unless we are required by law to do so or you consent to us retaining such information for a longer period.

Whilst we will do all things reasonably necessary to protect your rights of privacy, we cannot guarantee or accept any liability whatsoever for unauthorised or unlawful disclosures of your personal information, whilst in our possession, made by third parties who are not subject to our control, unless such disclosure is as a result of our gross negligence.

Pops Toys cc may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 23 September 2014.

What we collect:

Various personal demographic information, including names, contact information including email address

demographic information such as postcode, preferences and interests
other information relevant to customer surveys and/or offers
Credit card information

We respect your privacy and will take reasonable measures to protect it. Should you decide to register as a user on the website, we may require you to provide us with personal information which includes but is not limited to -

your name and surname;
your email address;
your physical address;
your gender;
your mobile number; and
your date of birth.

Should your personal information change, please inform us and provide us with updates as soon as reasonably possible to enable us to update your details. You may choose to provide additional personal information to us, in which event you agree to provide accurate and current information, and not to impersonate or misrepresent any person or entity or falsely state or otherwise misrepresent your affiliation with anyone or anything.

What we do with the information we gather:

We require this information to understand/ fullfill online transactions, meet your needs and provide you with a better service, and in particular for the following reasons: Internal membership and accounting record keeping.

We may use the information to improve our products and services.

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in the latest suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. All website payments are done through PayFast.

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways: whenever you are asked to fill in a form on the website, or editing your personal profile, look for the box that you can unclick to indicate that you do not want the information to be used or made visible by/to anybody for whatever purposes

if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at popstoysonline@gmail.com or unsubscribe

We will not sell, distribute or lease your personal information to third parties. We may use your personal information to send you promotional information about third parties which we think you may find interesting.

You may request details of personal information which we hold about you at any time. If you would like a copy of the information held on you please request from popstoysonline@gmail.com If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above addresses/emails. We will promptly correct any information found to be incorrect.

Click here to continue your shopping and/or membership payments

(by returning and completing your transaction you also agree to abide by these terms and conditions)